Customer reviews

We love getting feedback from our customers, and have received many compliments Some have been kind enough to include pictures of their many uses. We have added a selection of customer comments and images below, and hope you find them an inspiration.

Reviews from Google

  • Cath G. Avatar
    Cath G.
    9/28/2021 - Google

    Had some tiles for the area behind the hob in my new kitchen. Pilgrim tiles were excellent. Martin was happy... read more

    Kev_ F. Avatar
    Kev_ F.
    9/20/2021 - Google

    Very pretty tiles that look fabulous in our refurbished fireplace, a William Morris design, Artichoke, in very contemporary colours for... read more

    Jake H. Avatar
    Jake H.
    8/20/2021 - Google

    absolutely love the tiles, perfectly quirky to suite the application. The after sales service was amazing. We had a question... read more

    Meg H. Avatar
    Meg H.
    8/19/2021 - Google

    Hello from Lake Tahoe, California,Dear Martin,WALTER CRANES SWANS MURAL:Thank you for sending this order so promptly. The tiles arrived in... read more

    Meg H. Avatar
    Meg H.
    8/12/2021 - Google

    Hello from Lake Tahoe, California,

    Dear Martin,

    WALTER CRANES SWANS MURAL:

    Thank you for sending this order so promptly. The tiles arrived in...
    read more

    Nina D. Avatar
    Nina D.
    8/05/2021 - Google

    Martin did an excellent job of copying some original 18th century delft fire place tiles which had been destroyed. You... read more

    Marina W. Avatar
    Marina W.
    8/05/2021 - Google

    Absolutely fantastic, would highly recommend! High quality tiles and fantastic customer service, would definitely use again.

    Bethany W. Avatar
    Bethany W.
    7/28/2021 - Google

    Amazing service that went the extra mile… one of our tiles was broken so Martin rang that evening and sorted... read more

    Mick L. Avatar
    Mick L.
    7/13/2021 - Google

    Discovered online whilst looking for tiling ideas for my fireplace.A very impressive and out of the ordinary selection of ... read more

    Karen R. Avatar
    Karen R.
    7/13/2021 - Google

    This is the third lot of tiles I have bought from Pilgrims simply because they are of such good quality.... read more

    Muriel F. Avatar
    Muriel F.
    7/06/2021 - Google

    Dear Martin,Thank you so much for the beautiful bespoke tiles - I love Mondrian and they are stunning tiles. I... read more

    Liz B. Avatar
    Liz B.
    6/27/2021 - Google

    Absolutely beautiful tiles arrived well within the lead time. Great communication and would highly recommend pilgrim tiles to anyone looking... read more

    Thomas L. Avatar
    Thomas L.
    6/27/2021 - Google

    Absolute pleasure dealing with Martin! Made it happen for us in a matter of days, a tall order of over... read more

    Sarah M. Avatar
    Sarah M.
    6/27/2021 - Google

    Wonderful tiles! We bought an Antique fireplace a few years ago from the same seller a few years ago and... read more

    Rusko S. Avatar
    Rusko S.
    6/27/2021 - Google

    Really lovely tiles which work well in my classic Victorian bathroom. My builder loved them as they are very... read more

    David O. Avatar
    David O.
    6/27/2021 - Google

    Pilgrim Tiles supply high quality reproduction tiles a pleasure to deal with and can highly recommend

    Rebecca W. Avatar
    Rebecca W.
    6/27/2021 - Google

    I contacted Martin as I needed some advice on renovating my fireplace. He was able to advise me on type... read more

    Helen S. Avatar
    Helen S.
    6/27/2021 - Google

    My tiles are just wonderful. They look amazing!!! they make my kiichen look very sophisticated and different. They wipe down... read more

    Erika V. Avatar
    Erika V.
    6/27/2021 - Google

    We are so pleased with the tiles we got from Pilgrim Tiles. Martin was incredibly helpful talking through different options... read more

    Julia R. Avatar
    Julia R.
    6/27/2021 - Google

    The William de Morgan tiles arrived in perfect condition and are beautiful. Martin has been really helpful providing advice and... read more

    fiona f. Avatar
    fiona f.
    6/27/2021 - Google

    Pilgrim Tiles printed the hares for me as two sets .they face each other . I then bought plain tiles... read more

    Toni W. Avatar
    Toni W.
    6/27/2021 - Google

    We recently ordered a small qty of William Morris Ceramic tiles for our downstairs cloakroom. The tiles arrived promptly and... read more

    Gina V. Avatar
    Gina V.
    6/27/2021 - Google

    We had the BEST experience with Martin at Pilgrim Tiles! Beautiful, High quality product. Martin pays great attention to detail... read more

    Nadine S. Avatar
    Nadine S.
    6/27/2021 - Google

    Great range and speed of delivery

    Jan P. Avatar
    Jan P.
    6/27/2021 - Google

    Beautiful, good quality tiles and a tremendous range to choose from.Very helpful and attentive service, highly recommended.

    Honey S. Avatar
    Honey S.
    6/27/2021 - Google

    I ordered the large dragon tiles and used them to made a splash back for a basin. They look really... read more

    maureen g. Avatar
    maureen g.
    6/27/2021 - Google

    The pilgrim tiles we had are beautiful and everyone admires them but the surface can be scratched so you have... read more

    Vernon J. Avatar
    Vernon J.
    6/27/2021 - Google

    We bought 7 William Morris tiles earlier this year. I was not sure how good a quality they would be... read more

    stephen w. Avatar
    stephen w.
    6/27/2021 - Google

    Excellent service, nothing is too much trouble for them ! Had many pleasant phone calls sorting out my requests .... read more

    Kath W. Avatar
    Kath W.
    6/27/2021 - Google

    Excellent customer service both in communication and delivery, and with very nice custom work on the colour of the tiles.... read more

  • Holly P. Avatar
    Holly P.
    6/20/2021 - Google

    I purchased a selection of Alice in Wonderland tiles from this company for our kitchen. They are not at... read more

    Toni W. Avatar
    Toni W.
    6/17/2021 - Google

    We recently ordered a small qty of William Morris Ceramic tiles for our downstairs cloakroom. The tiles arrived promptly and... read more

    Rebecca B. Avatar
    Rebecca B.
    6/16/2021 - Google

    We saw the amazing tiles Pilgrim Tiles could provide and ordered a mix and match set for our fireplace. Martin... read more

    Ingleman D. Avatar
    Ingleman D.
    6/16/2021 - Google

    This was a very positive experience. The firm could not have been nicer to deal with or more helpful. My... read more

    Vernon J. Avatar
    Vernon J.
    6/16/2021 - Google

    We bought 7 William Morris tiles earlier this year. I was not sure how good a quality they would be... read more

    julie l. Avatar
    julie l.
    4/27/2021 - Google

    i cannot recommend pilgrim tiles highly enough. the only problem we faced was choosing from the amazing range. the owner... read more

    matthew d. Avatar
    matthew d.
    3/27/2021 - Google

    No need to feel limited by what you see on the shelfs.Very happy with the product and the service Martin... read more

    Andrew M. Avatar
    Andrew M.
    3/27/2021 - Google

    Great product and service.Tiles are excellent quality and exactly as advertised. They arrived quicker than expected and were very well... read more

    Judy S. Avatar
    Judy S.
    2/27/2021 - Google

    We ordered the art nouveau turqouise tiles for our fireplace. It was a bit of a rush job, but Martin... read more

    Brenda M. Avatar
    Brenda M.
    2/27/2021 - Google

    I adore Pilgrim's Mackintosh tiles. This is my third order; they are so lovely. Here's a photo of the tiles... read more

    Rosalind T. Avatar
    Rosalind T.
    2/27/2021 - Google

    Charming tiles, beautifully-produced and efficiently delivered. Martin was very kind, helpful and knowledgeable

    Sarah S. Avatar
    Sarah S.
    2/27/2021 - Google

    I bought fifteen 'de Morgan' tiles to do a splashback in my bathroom. They are *beautiful*. Well made. Quickly and... read more

    Sarah W. Avatar
    Sarah W.
    2/27/2021 - Google

    Pilgrim Tiles were excellent - Martin is very knowledgeable and the selection of period tiles on offer is the best... read more

    Agnes w. Avatar
    Agnes w.
    1/27/2021 - Google

    I am in the U S and felt a little weary about ordering from the UK but fear not. ... read more

    Trudi Y. Avatar
    Trudi Y.
    12/27/2020 - Google

    Martin was extremely helpful and very knowledgeable.I’ve bought accent tiles from him for an Edwardian downstairs loo and for my... read more

    Dolphinator 1. Avatar
    Dolphinator 1.
    12/27/2020 - Google

    Really great, personalised service. Martin was able to produce just what I wanted. I am absolutely thrilled with my... read more

    Holly S. Avatar
    Holly S.
    12/27/2020 - Google

    I was looking for a backsplash for our soon-to-be remodeled kitchen when I discovered Pilgrim Tiles' website. I sent... read more

    Hannah G. Avatar
    Hannah G.
    11/27/2020 - Google

    So helpful in giving information about the tiles we needed for our wood burner. Tiles were despatched quickly and are... read more

    Sue M. Avatar
    Sue M.
    11/27/2020 - Google

    I ordered tiles from Pilgrim Tiles and asked Martin for his advice on sizes and colours. He gave me a... read more

    Carol H. Avatar
    Carol H.
    11/27/2020 - Google

    Martin of Pilgrim Tiles knows exactly what he is doing and clearly loves doing it. This shows in the beautiful... read more

    Gloria I. Avatar
    Gloria I.
    11/27/2020 - Google

    Absolutely stunning tiles for those looking for something different. Promptly shipped and very well packaged. I had to get in... read more

    Xenia B. Avatar
    Xenia B.
    8/27/2020 - Google

    We got four porcelain tiles to use as trivets for hot pots, baking trays, coffee jug etc in the kitchen/... read more

Direct Reviews

De Morgan tiles

Hi Martin The tiles arrived safely and I am thrilled with them. Thank you so much for providing beautiful high quality tiles and a fantastic service. I will definitely come to you again and recommend to others.
Anne
Hokusai tiles

Hokusai tiles

Hi Martin, Here are the Hokusai tiles in situ in our bathroom. Very pleased!
Stacey

Many thanks for such excellent service and products!

Martin, Thank you so much for sending me all 4 tiles so promptly - they arrived about an hour ago and were on the wall within 30 minutes! They look absolutely stunning - ALL of them. I will definitely be back for some more of your existing designs - the colours are amazing and work so well with the existing decor ... and the Roo tiles are perfect too! Many thanks for such excellent service and products!
Brer Rabbit in the kitchen

Brer Rabbit in the kitchen

I attach photos of the tiles settled happily behind the new stove. We are very happy with them, and chose grey grouting so as not to break up the recurring pattern. Thank you for getting them across the Pennines in good time.
Linda
You might like to see this ?

You might like to see this ?

Thanks for fast delivery of last week's order Very happy with product and service . Thank you
Bryan

Walter Crane tiles

A wee message to say that the Walter Crane tiles arrived today. I’m delighted that design and colour have worked so well; they are exactly what I imagined and I hope that you were pleased with the way they turned out, too. Thank you for persevering with this long-standing request. Maybe you’ll sell lots more in Walter Crane’s original colouring. Best wishes and thank you again.
Melanie
12 Art Nouveau Bold Mackintosh Style Rose Ceramic

12 Art Nouveau Bold Mackintosh Style Rose Ceramic

Good afternoon Martin WOW!!!!! The tiles are sooooooo beautiful - I just adore them - thank you so much!!! Packaging was very sturdy too for such a precious cargo!! They have enabled me to envisage how the finished fireplace is going to look and it will look FABULOUS and soooo classy and that is down to the finishing touch of the tiles. The rich colours are wonderfully earthy and the design is everything I adore about the Art Nouveau style. The fireplace will be completed by 13th February and I just cannot wait. Maybe I will send you a photo
Anne-Marie

They are perfect, really beautiful

Hi Martin. Just to say the tiles have arrived safely, much quicker than anticipated so thank you. They are perfect, really beautiful, even the bathroom fitter was impressed with the finish on them! Thank you very much, I'm delighted!
Kate
Bespoke Tiles

Bespoke Tiles

Hi Martin, We got the tiles today. They are marvellous! Thank you again for rushing the order!

Alice in Wonderland tiles

Just to let you know that I'm over the moon with my tiles and also very impressed with the speedy service. Thank you
Carol
Fireplace Tiles

Fireplace Tiles

As promised - attached are pictures of the fireplace. The chimney piece is gothic revival and dates to 1862. Hand carved in Ham Stone and designed by John Norton. Period cast iron grate and your amazing gothic tiles. The pictures do not do them justice.
Jonathan

Ceramic Art Tile

Just to say A BIG THANK YOU for making such a wonderful art tile for me I was so pleased when I opened it yesterday. It was absolutely superb and exceeded my expectations. Your packing was excellent and your service was amazing. From contact to actual delivery taking less than a week including a weekend was super fast. I would highly recommend you and Pilgrim Tiles to anyone.
Theresa
Really lovely … better than the screen pictures

Really lovely … better than the screen pictures

After our telecon, I ordered the Art Nouveau / Arts & Crafts Turquoise Flower Tiles An 22. They arrived the next day – amazingly quick service! – and they are really lovely … better than the screen pictures, perfect for my decoration scheme.
Tricia

Bearded Iris tiles

Martin, just received your (2) beautiful tiles and reordering 6 (six) more to complete the splashback for my ensuite. Your tiles are unbelievably tactile with their beauty. They arrived safely to me and are sure the others will arrive in the same way. Thank you.
Rhonda (from Australia)

Absolutely perfect in every way

I would just like to say a huge Thank You to you, for my gorgeous tiles thatarrived safe and sound this morning. Absolutely perfect in every way. Cant believe how quickly you made it all happen. Hopefully... the fireplaces will be done in the next four weeks. Once completed, I will send you photos so you can see how wonderful your work looks in our home. Many thanks
Kellie
Bluebell Tiles

Bluebell Tiles

Hi Martin, Here’s a photo of the bluebell tiles. I think they look lovely.
Felicity
Beautiful tiles

Beautiful tiles

Hi, Just thought I would email you a picture as the kitchen nears completion. Stunning and everyone comments on them, I tell them about you and how helpful you were. Thank you very much and I hope you have A Very Merry Christmas.
Julie

I am thrilled with the tiles

Hi Martin. Can't tell you how thrilled I am with the tiles. Thank you so much.
Daryl