Customer reviews

I purchased 3 mackintosh tiles as replacement for feature tiles for my fire place I am a bit weary of... read moreI purchased 3 mackintosh tiles as replacement for feature tiles for my fire place I am a bit weary of buying items from the internet and I was unable to source anything like these locally I am absolutely thrilled with them. Great service and excellent product.

Completed fireplace just before Christmas so happy with the end result.. goodbye to the 70s brown tiles with the feature brown fish tiles. The Rennie Mackintosh tiles just lift the whole room. Once again thank you to Pilgrim Tiles Excellent Product and Excellent service. read less

I absolutely love the tiles that I purchased. Martin was so helpful throughout the purchasing process, was very knowledgeable and... read moreI absolutely love the tiles that I purchased. Martin was so helpful throughout the purchasing process, was very knowledgeable and friendly. Absolutely thrilled with the look and quality of the tiles, they look stunning. read less

Cannot recommend Pilgrim Tiles enough. Martin went above and beyond to create a very special bespoke tile with a... read moreCannot recommend Pilgrim Tiles enough. Martin went above and beyond to create a very special bespoke tile with a real attention for detail. Great communication and fantastic service! read less

Brilliant. No hesitation in helping with my request to print a mirrored set of tiles. The quality is so much... read moreBrilliant. No hesitation in helping with my request to print a mirrored set of tiles. The quality is so much better than I could have imagined and, project permitting, I’ll be back for more in the future. Totally recommended. read less

Beautiful tiles, I was so pleased with my order and delivered quickly too. Highly recommended.

Very pretty tiles, they are lovely - second time I have ordered This time as a splash back for a... read moreVery pretty tiles, they are lovely - second time I have ordered This time as a splash back for a small utility room, previous order was to use the small ones to make coasters with a cork backing. They really are super read less

Could not be happier with beautiful tiles supplied swiftly by pilgrim tiles. Lovely quality. Great price. Totally gorgeous. Fantastic service.... read moreCould not be happier with beautiful tiles supplied swiftly by pilgrim tiles. Lovely quality. Great price. Totally gorgeous. Fantastic service. Really impressed by Martin’s knowledge snd passion for tiles. Totally recommend. read less

Pilgrim tiles has an excellent easy to use site, beautiful designs, and most of all the most amazing responsive helpful... read morePilgrim tiles has an excellent easy to use site, beautiful designs, and most of all the most amazing responsive helpful customer service. When we needed a few extra tiles Martin pulled out all the stops and got them to us in record time. read less

I purchased 3 mackintosh tiles as replacement for feature tiles for my fire place I am a bit weary of... read moreI purchased 3 mackintosh tiles as replacement for feature tiles for my fire place I am a bit weary of buying items from the internet and I was unable to source anything like these locally I am absolutely thrilled with them. Great service and excellent product. read less

Looked on line for some fireplace tiles and Pilgrim tiles came up, there was absolutely loads to choose from,... read moreLooked on line for some fireplace tiles and Pilgrim tiles came up, there was absolutely loads to choose from, settled on a design in the end, and Martin was able to help with that . Well they arrived today all wrapped safely and they are really good. I would not hesitate to use Pilgrim tiles again, as the service has been excellent and the final product fantastic.

Thanks Martin. read less

Superb quality tiles, supplied withn 2 days. Great communication from the company. We placed another top up order... read moreSuperb quality tiles, supplied withn 2 days. Great communication from the company. We placed another top up order the next day. Would highly recommend using this Company. read less

The tiles we received from Pilgrim Tiles are absolutely beautiful and very good quality. I would definitely recommend them.

Truly beautiful tiles and a wonderful service from Martin who is very helpful and informative. These tiles are clearly a... read moreTruly beautiful tiles and a wonderful service from Martin who is very helpful and informative. These tiles are clearly a labour of love for him and it is so nice in these days of mass production to speak directly to an individual designer/tile maker. Highly recommended. read less

Pilgrim Tiles were a delight to deal with. Very knowledgeable of the product and helpful to me regarding making the... read morePilgrim Tiles were a delight to deal with. Very knowledgeable of the product and helpful to me regarding making the correct choice, over the phone. My tiles arrived very well packaged and I’m delighted with them. Exactly what I was looking for. The standard of the colours and quality are first class, I would thoroughly recommend the company. read less

Had some tiles for the area behind the hob in my new kitchen. Pilgrim tiles were excellent. Martin was happy... read moreHad some tiles for the area behind the hob in my new kitchen. Pilgrim tiles were excellent. Martin was happy to help with questions and the range of designs made it difficult to choose but I am delighted with the results. I am about to order some more for a decorative hearth for a period fireplace. Can highly recommend Pilgrim tiles read less

Very pretty tiles that look fabulous in our refurbished fireplace, a William Morris design, Artichoke, in very contemporary colours for... read moreVery pretty tiles that look fabulous in our refurbished fireplace, a William Morris design, Artichoke, in very contemporary colours for the era. Great quality image and very good quality products. Martin was also very generous with his time and advice. Highly recommended. Thanks very much! read less

absolutely love the tiles, perfectly quirky to suite the application. The after sales service was amazing. We had a question... read moreabsolutely love the tiles, perfectly quirky to suite the application. The after sales service was amazing. We had a question about one of the tiles- Martin explained the issues he had had reproducing them (this guy LOVES tiles!!!) 100% use This company again. read less

Hello from Lake Tahoe, California,Dear Martin,WALTER CRANES SWANS MURAL:Thank you for sending this order so promptly. The tiles arrived in... read moreHello from Lake Tahoe, California,Dear Martin,WALTER CRANES SWANS MURAL:Thank you for sending this order so promptly. The tiles arrived in perfect condition.The Walter Crane’s mural with Swans with the large as well as small tiles in the dark blue/black and the variegated coloured matched the pictures on the internet. I am very happy with this choice.In addition, thank you for responding to my initial queries regarding the mural and difference in computation between glazed and ceramic.I will look at Pilgrim Tiles again when I am ready for the next project.Regards, Meg Head read less

Hello from Lake Tahoe, California,

Dear Martin,

WALTER CRANES SWANS MURAL:

Thank you for sending this order so promptly. The tiles arrived in... read moreHello from Lake Tahoe, California,

Dear Martin,

WALTER CRANES SWANS MURAL:

Thank you for sending this order so promptly. The tiles arrived in perfect condition.

The Walter Crane’s mural with Swans with the large as well as small tiles in the dark blue/black and the variegated coloured matched the pictures on the internet. I am very happy with this choice.

In addition, thank you for responding to my initial queries regarding the mural and difference in computation between glazed and ceramic.

I will look at Pilgrim Tiles again when I am ready for the next project.

Regards, Meg Head read less

Martin did an excellent job of copying some original 18th century delft fire place tiles which had been destroyed. You... read moreMartin did an excellent job of copying some original 18th century delft fire place tiles which had been destroyed. You cannot tell the difference between the original and reproduction read less

Absolutely fantastic, would highly recommend! High quality tiles and fantastic customer service, would definitely use again.

Amazing service that went the extra mile… one of our tiles was broken so Martin rang that evening and sorted... read moreAmazing service that went the extra mile… one of our tiles was broken so Martin rang that evening and sorted it out and sent a replacement overnight. He was charming and so helpful!! Tiles are beautiful - so pleased with them!! I’ll post a picture when the room is all finished! read less

Discovered online whilst looking for tiling ideas for my fireplace.A very impressive and out of the ordinary selection of ... read moreDiscovered online whilst looking for tiling ideas for my fireplace.A very impressive and out of the ordinary selection of tiles to choose from and clearly and simply priced. You order them, then they make them. I liked that. Highly recommended read less

This is the third lot of tiles I have bought from Pilgrims simply because they are of such good quality.... read moreThis is the third lot of tiles I have bought from Pilgrims simply because they are of such good quality. I also called to discuss various options and Martin was very helpful. Will be buying more for my kitchen soon. These tiles are usually in blue and white but we contacted Martin and he was able to provide us with the black and white ravens that we wanted. Excellent customer service. read less

Dear Martin,Thank you so much for the beautiful bespoke tiles - I love Mondrian and they are stunning tiles. I... read moreDear Martin,Thank you so much for the beautiful bespoke tiles - I love Mondrian and they are stunning tiles. I really enjoyed the fact that I was able to choose exactly the design I wanted on the tiles - a unique idea.Best wishes, Linda read less

Pilgrim Tiles printed the hares for me as two sets .they face each other . I then bought plain tiles... read morePilgrim Tiles printed the hares for me as two sets .they face each other . I then bought plain tiles to create the image you see above my oven hob. I am very pleased with the final effect and the help I received from pilgrim tiles at the time. fiona read less

We had the BEST experience with Martin at Pilgrim Tiles! Beautiful, High quality product. Martin pays great attention to detail... read moreWe had the BEST experience with Martin at Pilgrim Tiles! Beautiful, High quality product. Martin pays great attention to detail & was very helpful in the design of our custom fireplace. We Highly recommend working with this company. Very happy with everything. read less

Wonderful tiles! We bought an Antique fireplace a few years ago from the same seller a few years ago and... read moreWonderful tiles! We bought an Antique fireplace a few years ago from the same seller a few years ago and we’re thrilled with the William de Morgan tiles we bought recently to go in it as we finally come to fit it. Martin even called me with advice on fitting. Thank you Martin! read less

My tiles are just wonderful. They look amazing!!! they make my kiichen look very sophisticated and different. They wipe down... read moreMy tiles are just wonderful. They look amazing!!! they make my kiichen look very sophisticated and different. They wipe down easily. Nothing was a problem and customer care was great. The person I dealt with was charming and extremely helpful. read less

Excellent service, nothing is too much trouble for them ! Had many pleasant phone calls sorting out my requests .... read moreExcellent service, nothing is too much trouble for them ! Had many pleasant phone calls sorting out my requests . Product range and quality is excellent . read less

We are so pleased with the tiles we got from Pilgrim Tiles. Martin was incredibly helpful talking through different options... read moreWe are so pleased with the tiles we got from Pilgrim Tiles. Martin was incredibly helpful talking through different options on the phone.We would definitely recommend them.Thank you! read less

I ordered the large dragon tiles and used them to made a splash back for a basin. They look really... read moreI ordered the large dragon tiles and used them to made a splash back for a basin. They look really lovely. The tiles came in the time indicated and were well packaged. read less

Really lovely tiles which work well in my classic Victorian bathroom. My builder loved them as they are very... read moreReally lovely tiles which work well in my classic Victorian bathroom. My builder loved them as they are very even and easy to work with. Great service from Martin - knowledgeable and prompt. read less

Great range and speed of delivery

Absolute pleasure dealing with Martin! Made it happen for us in a matter of days, a tall order of over... read moreAbsolute pleasure dealing with Martin! Made it happen for us in a matter of days, a tall order of over 100 tiles to be kiln fired! The tiles have nothing but admiration so far and will be going up in a master bathroom as a border. Will post up pics when finished! Dream! read less

Beautiful, good quality tiles and a tremendous range to choose from.Very helpful and attentive service, highly recommended.

Excellent customer service both in communication and delivery, and with very nice custom work on the colour of the tiles.... read moreExcellent customer service both in communication and delivery, and with very nice custom work on the colour of the tiles. Would buy again, if we ever need more Art Nouveau-style tiles. Thanks, Martin! read less

Pilgrim Tiles supply high quality reproduction tiles a pleasure to deal with and can highly recommend

Absolutely beautiful tiles arrived well within the lead time. Great communication and would highly recommend pilgrim tiles to anyone looking... read moreAbsolutely beautiful tiles arrived well within the lead time. Great communication and would highly recommend pilgrim tiles to anyone looking for something a bit different to brighten their kitchen/bathroom. I know my tiles are going to make me smile every day. read less

We bought 7 William Morris tiles earlier this year. I was not sure how good a quality they would be... read moreWe bought 7 William Morris tiles earlier this year. I was not sure how good a quality they would be but when they arrived they were wonderful. Excellent quality. The owner of Pilgrim tiles could not have been more helpful and patient with us as were a bit slow in making a choice as there were so many to choose from.But with confidence and highly recommend. read less

I contacted Martin as I needed some advice on renovating my fireplace. He was able to advise me on type... read moreI contacted Martin as I needed some advice on renovating my fireplace. He was able to advise me on type of tile and quantity, all done in a friendly, helpful manner. Tiles arrived in a timely manner all intact. read less

The William de Morgan tiles arrived in perfect condition and are beautiful. Martin has been really helpful providing advice and... read moreThe William de Morgan tiles arrived in perfect condition and are beautiful. Martin has been really helpful providing advice and expertise on any questions I had. Really excellent and would recommend to all. read less

We recently ordered a small qty of William Morris Ceramic tiles for our downstairs cloakroom. The tiles arrived promptly and... read moreWe recently ordered a small qty of William Morris Ceramic tiles for our downstairs cloakroom. The tiles arrived promptly and in superb condition. The packaging and protection of the tiles could not have been improved upon. Martin responded to queries very quickly.Overall, service and product faultless. Would definitely recommend Pilgrim Tiles, and also use them again. Thank you read less

The pilgrim tiles we had are beautiful and everyone admires them but the surface can be scratched so you have... read moreThe pilgrim tiles we had are beautiful and everyone admires them but the surface can be scratched so you have to be careful. read less

I purchased a selection of Alice in Wonderland tiles from this company for our kitchen. They are not at... read moreI purchased a selection of Alice in Wonderland tiles from this company for our kitchen. They are not at all what I had in mind when I started my search, but I am so delighted that I discovered this company and the wonderful tiles they produce!! Thank you Pilgrim Tiles for producing an alternative to the countless mundane tiles that I sat for hours viewing on my laptop. Everyday your Alice in Wonderland tiles make me smile and washing up is now not so much a chore when I have your delightful tiles to look at. My only regret was not buying more of your range but come next tiling project, I will be back! read less

We recently ordered a small qty of William Morris Ceramic tiles for our downstairs cloakroom. The tiles arrived promptly and... read moreWe recently ordered a small qty of William Morris Ceramic tiles for our downstairs cloakroom. The tiles arrived promptly and in superb condition. The packaging and protection of the tiles could not have been improved upon. Martin responded to queries very quickly.
Overall, service and product faultless. Would definitely recommend Pilgrim Tiles, and also use them again. Thank you read less

We saw the amazing tiles Pilgrim Tiles could provide and ordered a mix and match set for our fireplace. Martin... read moreWe saw the amazing tiles Pilgrim Tiles could provide and ordered a mix and match set for our fireplace. Martin was really helpful colour matching the tiles in the centre section for us too. We are so pleased with the quality and the look. We get lots of compliments when people see our fireplace. Wouldn't hesitate to recommend them and use them again. Brilliant tiles and service. read less

This was a very positive experience. The firm could not have been nicer to deal with or more helpful. My... read moreThis was a very positive experience. The firm could not have been nicer to deal with or more helpful. My designs were carefully and faithfully reproduced on tiles of the highest quality and I even had the choice of what size and type of tiles I required. The cost was fair and reasonable and the work was completed in good time. Unreservedly recommended to anyone needing this kind of service. read less

We bought 7 William Morris tiles earlier this year. I was not sure how good a quality they would be... read moreWe bought 7 William Morris tiles earlier this year. I was not sure how good a quality they would be but when they arrived they were wonderful. Excellent quality. The owner of Pilgrim tiles could not have been more helpful and patient with us as were a bit slow in making a choice as there were so many to choose from.
But with confidence and highly recommend. read less

i cannot recommend pilgrim tiles highly enough. the only problem we faced was choosing from the amazing range. the owner... read morei cannot recommend pilgrim tiles highly enough. the only problem we faced was choosing from the amazing range. the owner is passionate about what he does, gives great advice and the service is outstanding. we have a shower room to do next and will be back for more beautiful tiles. read less

No need to feel limited by what you see on the shelfs.Very happy with the product and the service Martin... read moreNo need to feel limited by what you see on the shelfs.Very happy with the product and the service Martin has help to make my daughters idea of a pink unicorn bathroom possiable. read less

Great product and service.Tiles are excellent quality and exactly as advertised. They arrived quicker than expected and were very well... read moreGreat product and service.Tiles are excellent quality and exactly as advertised. They arrived quicker than expected and were very well packaged.Martin was incredibly helpful as I had specific requirements for my fireplace project. He gave me advice on the phone so I could ensure I was getting the right tiles for my needs, and even talked me through how to install them with the awkward configuration I have.I haven't begun installation yet but will update this review when I do. read less

We ordered the art nouveau turqouise tiles for our fireplace. It was a bit of a rush job, but Martin... read moreWe ordered the art nouveau turqouise tiles for our fireplace. It was a bit of a rush job, but Martin was very helpful and the tiles arrived in just over a week!The tiles were even more lovely than we'd hoped. Beautiful tiles, fabulous service! read less

I adore Pilgrim's Mackintosh tiles. This is my third order; they are so lovely. Here's a photo of the tiles... read moreI adore Pilgrim's Mackintosh tiles. This is my third order; they are so lovely. Here's a photo of the tiles I put over the fireplace. The service and product are brilliant. I couldn't recommend them more highly. read less

I bought fifteen 'de Morgan' tiles to do a splashback in my bathroom. They are *beautiful*. Well made. Quickly and... read moreI bought fifteen 'de Morgan' tiles to do a splashback in my bathroom. They are *beautiful*. Well made. Quickly and securely delivered in sturdy packaging.Pilgrim Tiles was very helpful: it turned out that I wanted a design very similar to something in the owner's home, so he sent photos of his own splashback as a guide/inspiration. And then replied to my emails quickly and with patience.Absolutely recommended. read less

Charming tiles, beautifully-produced and efficiently delivered. Martin was very kind, helpful and knowledgeable

Pilgrim Tiles were excellent - Martin is very knowledgeable and the selection of period tiles on offer is the best... read morePilgrim Tiles were excellent - Martin is very knowledgeable and the selection of period tiles on offer is the best I have seen. After much looking around for an original fire with no luck, we settled on a very authentic looking new fire and surround. Wanting to stay true to the history of our Edwardian house, the 1903 replica art nouveau tiles complete our fireplace perfectly. read less

I am in the U S and felt a little weary about ordering from the UK but fear not. ... read moreI am in the U S and felt a little weary about ordering from the UK but fear not. The tiles are beautiful and they shipped superfast. In fact I also ordered subway tiles from another state and I will be waiting 3 more weeks. I will be replacing my other fireplace tiles soon and will use this company again Love the tiles, packed safely and super fast delivery. He is a pleasue to deal with. Cant wait to post finished project read less

Really great, personalised service. Martin was able to produce just what I wanted. I am absolutely thrilled with my... read moreReally great, personalised service. Martin was able to produce just what I wanted. I am absolutely thrilled with my William de Morgan tiles. They look fab on my fireplace. Thank you! read less

Martin was extremely helpful and very knowledgeable.I’ve bought accent tiles from him for an Edwardian downstairs loo and for my... read moreMartin was extremely helpful and very knowledgeable.I’ve bought accent tiles from him for an Edwardian downstairs loo and for my kitchen too.All tiles dispatched very quickly and were well packaged.They do look rather nice too!Thoroughly recommend Pilgrim Tiles read less

I was looking for a backsplash for our soon-to-be remodeled kitchen when I discovered Pilgrim Tiles' website. I sent... read moreI was looking for a backsplash for our soon-to-be remodeled kitchen when I discovered Pilgrim Tiles' website. I sent a quick question on a Saturday and was pleasantly surprised to receive a prompt answer from Martin. What followed was an amazing exchange of emails, on a Saturday, as Martin patiently answered my questions and helped me come up with a gorgeous custom design. My tiles arrived today (I'm in Wisconsin, USA; they took two days to get here), and they're even better than I'd hoped for. Thank you Martin and Pilgrim Tiles; my kitchen will be extra special because of you! read less

Martin of Pilgrim Tiles knows exactly what he is doing and clearly loves doing it. This shows in the beautiful... read moreMartin of Pilgrim Tiles knows exactly what he is doing and clearly loves doing it. This shows in the beautiful tiles he reproduces as seen below.You will not get a better service, so look no further than Pilgrim Tiles if you want the wow factor for your project. read less

I ordered tiles from Pilgrim Tiles and asked Martin for his advice on sizes and colours. He gave me a... read moreI ordered tiles from Pilgrim Tiles and asked Martin for his advice on sizes and colours. He gave me a very thorough outline of options and delivered the tiles quickly. They are beautiful. So beautiful in fact, that I’ve ordered some more to complement the design across my downstair cloak room.. I will send some pics once the renovation is complete.. read less

So helpful in giving information about the tiles we needed for our wood burner. Tiles were despatched quickly and are... read moreSo helpful in giving information about the tiles we needed for our wood burner. Tiles were despatched quickly and are brilliant. I love how they finish off the bit behind my wood burner read less

Absolutely stunning tiles for those looking for something different. Promptly shipped and very well packaged. I had to get in... read moreAbsolutely stunning tiles for those looking for something different. Promptly shipped and very well packaged. I had to get in touch with customer service regarding an order, and I was very pleasantly surprised with the quick response time and helped received. Thank you! read less

We got four porcelain tiles to use as trivets for hot pots, baking trays, coffee jug etc in the kitchen/... read moreWe got four porcelain tiles to use as trivets for hot pots, baking trays, coffee jug etc in the kitchen/ dining area and added sticky squares of eva foam to the bottom to protect the surface.Well packaged they arrived in great condition. The prints are neatly done with high resolution, the tiles themselves sturdy and they are like small artworks in themselves - we enjoy them immensely! read less