Fixing and caring for your tiles

These unique printed tiles will give you years of use and pleasure with proper care and maintenance. If you are unsure of how to fix your tiles, we recommend using a professional

Please note printed tiles are not “scratch-proof”


  • Always use an unsanded grout. Coated printed tile are not scratch-proof.
  • Do not grout the entire surface, just the joints. Wipe carefully with a soft cloth. Do not rub.
  • Clean as soon as possible with a mild solution of half a cap-full of Windolene or similar glass cleaner and a soft cloth.
  • T-shirt material is recommended as your soft cloth.
  • Apply grout sealer to the joint after 30 days, following the manufacturer’s directions.
  • Rinse and clean with a soft cloth
  • EXTRA CARE must be taken when fitting into cast iron fireplaces so as to ensure that the tile surface is not scratched by any sharp surface on the back of the cast

Cleaning & Care

  • The use of multi-purpose household cleaners is not recommended.
    It is not necessary to use any type of detergent.
    Detergent leaves a film that will dull the appearance of the tile. In the case of tile with a high-gloss finish, one cap-full of Windolene or similar glass cleaner can be added to one quart of warm water to remove any water streaks.
  • For kitchen back splashes, clean often after cooking to prevent dirt build up.
  • Do not use commercial tile cleaners, commercial fungicides, chlorine bleach, abrasive cleansers, detergent, ammonia or petroleum or animal fat-based cleaners. Read all cleansing product directions prior to use.
  • Do not use acids of any type (hydrofluoric or muriatic) on your tile or grout.
  • Do not use steel wool, coloured cleansing agents or scouring pads.
  • Do not wax your tile. Coated printed tiles are durable, with proper care and maintenance.
  • Do not use tiles outdoors or in fountains, swimming pools or spas.
  • If tiles are to be used in your shower they will require frequent periodic cleaning in order to remove soap scum, hard water deposits and body oil.

We recommend that you download and print these instructions and keep them to hand for future reference